Legal
Privacy Policy
Last updated: May 1, 2026
KillBounce verifies email addresses on your behalf. To do that, we receive lists of email addresses from you, run them through our verification pipeline, and return the results. This page explains what data we collect, how we use it, and how long we keep it. Plain English. No legalese where we can avoid it.
1. What we collect
Account data: name, work email, password (hashed), payment metadata (handled by our payment processor — we never see your card number).
Verification data: the email addresses you submit for verification, plus the results we generate (deliverable / risky / undeliverable + reason codes).
Usage data: standard server logs (IP, user agent, request timestamps) for security and debugging.
2. How we use it
Solely to provide the verification service: running checks, returning results, billing, customer support, and improving accuracy. We do not sell your data. We do not use it to train third-party models.
3. How long we keep it
Verification lists: purged from our systems after 24 hours by default. You can configure shorter retention or zero-retention on Business plans.
Verification results: retained for 30 days so you can re-export, then purged.
Account & billing data: retained for as long as your account is active, plus 7 years for tax/audit compliance.
4. Subprocessors
We use a small number of vetted subprocessors (cloud hosting, payments, email delivery, error monitoring). The full list is published at /compliance and updated whenever it changes.
5. Your rights
Under GDPR, CCPA, and similar laws, you can: access your data, correct it, export it, delete it, or restrict processing. Email privacy@killbounce.com and we'll respond within 30 days.
6. Security
AES-256 encryption at rest, TLS 1.3 in transit, SOC 2 Type II audited annually. Full details: /security.
7. Changes to this policy
If we make material changes, we'll email account holders at least 30 days before they take effect. Older versions are kept on file — ask if you want a copy.
8. Contact
Questions? privacy@killbounce.com. Real humans, not a ticket queue.